Contact information

Contact Us

We're here to help!

If you have any questions about your order, our products, shipping, or anything else, our support team is ready to assist you.

Customer Support

Email: support@petnexos.com/petnexos@gmail.com

Response Time: Within 24 business hours

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)

Saturday & Sunday: Closed

Order Support

When contacting us about an order, please include:

• Your order number
• The email used for the purchase
• A brief description of your question or issue

This helps us assist you more quickly.

Thank You

Thank you for choosing PetNexos.

We appreciate your trust and are committed to providing you with high-quality products and outstanding customer service.