Conditions d’utilisation

Terms of Service

Welcome to PetNexos. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. General

By using this website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian.

PetNexos reserves the right to refuse service to anyone for any reason at any time.

2. Products

We strive to display our products, descriptions, and images as accurately as possible.

However, we cannot guarantee that your device's display will perfectly reflect the actual colors or appearance of the products.

3. Pricing

All prices listed on our website are displayed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

4. Orders

After placing an order, you will receive an order confirmation email.

PetNexos reserves the right to cancel or refuse any order due to:

  • Suspected fraud
  • Incorrect pricing
  • Product availability issues
  • Payment verification problems

If your order is canceled after payment has been received, you will receive a full refund.

5. Shipping

Shipping times are estimates only and may vary due to factors beyond our control.

For more information, please refer to our Shipping Policy.

6. Returns & Refunds

Returns and refunds are handled according to our Refund & Return Policy.

Please review that policy before requesting a return.

7. Intellectual Property

All content on this website, including logos, graphics, product images, text, and designs, is the property of PetNexos and may not be copied, reproduced, or distributed without prior written permission.

8. Limitation of Liability

PetNexos shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the amount paid for the purchased product.

9. Third-Party Services

We may use third-party services, including payment processors and shipping providers, to operate our business.

Their use is subject to their own terms and privacy policies.

10. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you consent to the collection and use of information as described in that policy.

11. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Changes become effective immediately after being published on this website.

12. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the applicable laws governing the operation of our business and the jurisdictions in which we provide our services.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

PetNexos

📧 support@petnexos.com

We will respond as soon as possible during normal business hours.